Your First Call
Tell us where the site is, roughly how big the area is and how it gets used. Photos help. Most enquiries we can size up over the phone.
HomeOur Process
How A Strata Job Runs
No mystery and no surprises. Here is exactly what happens from the first phone call through to the day you drive on your new surface — who does what, when, and what we need from you.
What to expect
Straight from start to finish
Most people have not had asphalt laid before, so they do not know what is normal. Our process is deliberately simple: we look at the site, tell you what it needs, put a price in writing, book a date and turn up on it. You will know who is coming, roughly how long we will be there, and when the surface is ready to use. If anything changes along the way, you hear it from us before it affects the job or the price.
- One point of contact from the first call through to the final walk-through.
- A price in writing after we have seen the site, itemised so you can see what you are paying for.
- A booked date, and a phone call from us if weather or an earlier job moves it.
- Site set-up, signage and access sorted before the plant arrives.
- Base and drainage corrected before any surface goes down.
- A walk-through at the end, and a clear answer on when you can drive on it.
Step by step
Six Steps From Enquiry To Finished Surface
Site Visit
We come out, walk the area, check the ground, the falls and the drainage, and measure up. This is where we work out what the surface actually needs.
Written Quote
You get an itemised quote covering excavation, base, materials, depth and finishing, so you can see what you are paying for rather than one lump figure.
Booking & Access
Once you are happy we lock in a date and sort out access, staging and traffic control, so the job fits around your household or your trading hours.
Prep & Lay
Excavation, base course and drainage first, then the surface laid at the right depth and compacted while it is workable, with edges and joins finished by hand.
Walk-Through
We check levels and edges with you, clear the site, and tell you when the surface is ready for foot traffic and when it will take vehicles.
On the day
What a work day looks like
The crew usually starts early, especially through summer, because asphalt is far easier to work with before the heat builds. First job is setting up — signage and cones, protecting anything close to the work, and marking out exactly where the new surface starts and stops.
From there it runs in order: excavate and cart away, bring the base up in layers and compact it, check the falls again, then lay and roll. Somebody stays on site for the whole job, so if you have a question there is always a person to ask rather than a phone number to ring.
Your side of it
Four Things That Help Us Get In And Out
None of it is hard, but sorting these out before the day saves time on site and keeps the price where the quote put it.
Clear Access
A clear run in for trucks and plant on the day. If gates, low branches or a narrow entry are going to be a problem, tell us at quoting stage and we will plan around it.
Vehicles Moved Off
Cars, trailers, bins and anything else sitting on the area need to be somewhere else before we start, and stay off the new surface until we say it is ready.
Someone To Ask
A quick decision now and then saves a lot of rework. It does not have to be you standing there — just someone reachable on the phone while we are on site.
Services Marked
If there are pipes, cables, irrigation or a septic system running under the area, let us know roughly where. Avoiding them is a great deal cheaper than repairing them.
Underneath
Why we spend so long on the base
A finished surface is the thin bit you can see. What holds it up is everything underneath — the subgrade, the base course and the drainage. Get those right and the surface has an easy life. Get them wrong and no amount of good asphalt will save it.
That is why the prep usually takes longer than the laying. We dig to depth, cart the spoil away, bring the base up in compacted layers and check the falls more than once, because water sitting on a surface is the single most common reason it fails early.
Talk to Our Team
Scheduling
Weather, dates and moving jobs
Asphalt and sprayed seal both want a dry, prepared surface. Heavy rain will push a job back, and extreme heat changes how long the crew has to work the material once it is down. Neither is worth fighting, so we watch the forecast and make the call early.
If a date has to move you will hear it from us as soon as we know, not on the morning. The same goes if an earlier job runs long. Rescheduling because of weather does not cost you anything, and we will give you the next realistic date rather than an optimistic one.
Before you book
Questions About The Process
Anything not covered here, give us a call on 1300 388 740 and we will talk it through.
Not usually. As long as we have access and somebody we can ring if a question comes up, the crew can get on with it. For the site visit at the start and the walk-through at the end it does help to have you there, so we can point things out and you can ask about anything you are unsure of.
The quote is based on what we can see and test at the site visit. It only changes if something unexpected turns up once we start digging — soft ground, buried rubbish, a drainage problem nobody knew about. If that happens we stop, tell you what we have found and what it means before doing anything about it.
It depends on how busy we are and the size of the job. Small repairs can often be fitted in quickly, while larger jobs need scheduling around plant and materials. We will give you a realistic date when we quote rather than an optimistic one we cannot hold to.
Asphalt and sprayed seal both need a dry, prepared surface, so heavy rain will push a job back. We watch the forecast and let you know as early as we can rather than turning up and standing around. Rescheduling because of weather does not cost you anything.
We will tell you on the day, because it depends on the mix, the depth and the weather. As a rule you can walk on it well before you can drive on it, and turning the wheels of a stationary car is best avoided for a while on fresh asphalt. We will spell it out before we leave.
Yes. Spoil and offcuts are carted away, the area gets swept, and anything we moved goes back where it was. We tidy up as we go rather than leaving one big clean-up for the last hour, so the site stays usable while we are there.
Ready to get a date in the diary?
Tell us where the site is and what you need done. We will come out, take a proper look and put an itemised quote together, then book a date that suits you.
Get in touch
Let’s work together
We are happy to provide a quote, friendly advice or answer any questions you might have in regard to residential, commercial and strata work.
- 1300 388 740
- info@stratasurfacing.com.au
- Perth, Western Australia
- Mon–Sat, 7:00am – 5:00pm
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Asphalt, bitumen and road surfacing contractor serving Perth and regional Western Australia.
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- 1300 388 740
- info@stratasurfacing.com.au
- Location: 24 Baal st Palmyra 6157 Perth Western Australia
- ABN Number: 39 700 788 030
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